Framework for implementation.

BeResilient is a CITB fully funded programme of support aimed at helping companies in the construction sector to implement new working practices in accordance with the British Standards publication, BS 65000:2014 Guidance on Organizational Resilience. In order to follow the advice and guidance given in this programme it is recommended that you purchase a copy of the British Standard publication from BSI.

The scope of the BS 65000 is to give guidance on building organisational resilience by:

  1. clarifying the nature and scope of organisational resilience for top management;
  2. identifying the principal components of resilience to enable an organisation to review its resilience and to implement and measure improvements; and
  3. identify and recommending good practice already defined in existing standards and disciplines

BS 65000 also gives guidance on how other standards contribute to the development and management of organisational resilience with a consistent good practice structure, using agreed terminology and practices relevant to the development and management of organisational resilience.

Developing organisational resilience.

BS 65000 offers an approach to building organisational resilience through the development of fundamental attributes that go beyond what the organisation does and what it has. Theses attributes define the attitudes that shape decisions and actions, and ultimately underpin resilience.

At the centre of these attributes are foundations for building organisational resilience, which include:

Governance and accountability - ensuring that the organisation implements the systems, structures and processes that drive coherent decision making within acceptable parameters of cost, risk and speed.

Leadership and culture - ensuring that leaders consider the impact of all strategies, both at the time decisions are taken and on an ongoing basis; along with the development of culture which sees it as normal to consider resilience in decision making.

Common vision and purpose - ensuring that an organisation's purpose and vision is considered against the requirements for organisation resilience throughout such that challenge, change and opportunity are assessed accordingly.

BeResilient tools and guidance.

BS 65000 takes the form of guidance and recommendations. It should not be quoted as a specification or code of practice and claims of compliance cannot be made of it. The BeResilient programme offers extended tools and guidance to the standard for organisations aiming to implement the provisions of the standard.

The BeResilient programme is specifically designed for organisations working within the construction sector and may not be suitable for organisations working in others sectors.

Be informed.

BS 65000 advises that an organisation needs to be highly informed about its environment, both internal and external, and risks, events and opportunities that might influence or compromise its resilience.

The following tools and guidance provide assistance to organisations in becoming informed:

BeResilient Health CheckSWOT Analysis | Scenario Planning | PESTLE Analysis

Set direction.

BS 65000 advises that Top Management should ensure that the organisation has a clearly identified purpose, a vision for its future direction and aspirations, and clearly articulated values and priorities, including requirements for resilience, which are shared and understood throughout the organisation.

The following tools and guidance provide assistance to organisations setting direction:

Process of strategy | Purpose-vision-mission

Bring coherence.

BS 65000 advises that the governing body sets priorities for the organisation to ensure resilience and inform operational activities. Top management should align operational activities with these priorities and achieve coherence across the various management systems, to build resilience.

The following tools and guidance provide assistance to organisations in bringing coherence to the organisation:

Standards | Risk management

Develop adaptive capability.

BS 65000 advises that an organisation should build the ability to adapt to changing conditions as they emerge, switching between pre-planned responses and adaptive actions as necessary and modifying its structures, activities and behaviours to adjust to new conditions, while retaining its core purpose, vision and values.

The following tools and guidance provide assistance to organisations developing adaptive capability:

Kotter's eight phases of change | Kaizen

Strengthen the organisation.

BS 65000 advises that an organisation should implement specific measures that strengthen its ability to address disruptive events, emergent risks and changes in the operating environment.

The following tools and guidance provide assistance to organisations aiming to strengthen:

The Deming Cycle | Performance measurement

Validate and review.

BS 65000 advises that an organisation should undertake audits, exercise and testing that demonstrate the efficacy or otherwise of its strengthening measures and the capacity of people and teams to learn and adapt when required.

The following tools and guidance provide assistance to organisations in validating and reviewing their level of resilience:

Lessons learned